If you are receiving an "Access Denied" error message, please try the troubleshooting steps below:
- Ensure that you are enrolled in the course
- Clear your browser cache by following the steps provided in the guide for Mac or PC
- Try using Chrome's Incognito or Firefox's Private Mode
- Update your browser
- Try a different browser
- Try using a different network (if possible)
- Try using a different device (if possible)
If you are currently using the latest version of Chome, follow these steps to Enable "same-site" cookies. Once completed, try accessing the content again.
Please submit a ticket if you need technical assistance.